Delivery Checklist

What to expect when your car gets delivered.

Please Have the Following Items Ready For Delivery
Necessary Items
  • Current Driver's License
  • Current Insurance Card Showing Valid Dates
  • Personal Check and/or Credit Card
  • Personal Check
  • Credit Card
(If personal check, it's best not to write the check until we are with you. If you want to use a credit card for your Total Due at Signing, please check with us in advance.)
(It's best not to write the check until we are with you.)

If you have a Trade-in
  • Certificate of Title
  • Current Registration
  • Both Sets of Keys
  • Owner’s manual and anything that goes with the car such as headrests, floor mats, rear privacy cover, etc.

Step 1 Car Arrival

Your Delivery Specialist will arrive in your new car at the specified date and location.

Step 2 ID Verification

Once we arrive at your specified location your Delivery Specialist will verify your license and identity.

Step 3 Paperwork

Your Delivery Specialist will walk you through the paperwork, verify the numbers, answer any questions you may have and then have you sign the documents.

Step 4 Payment

Your Delivery Specialist will collect payment for the amount due at signing. A personal check is fine, but please don't fill out the check in advance – your Delivery Specialist will walk you through all the paperwork first. If requested in advance, you may be able to pay using a credit card (up to a limit of {{$}}).

Step 5 Vehicle Walkthrough

Once the paperwork is complete your Delivery Specialist will set up your Bluetooth, show you how to use the other features on your new car, and answer any questions you have.

Step 6 Trade-In (Optional)

If you have a trade-in, your Delivery Specialist will verify condition as described, have you sign any required documents, and give you a check for the agreed-upon amount.

Frequently Asked Questions

How can I set up auto-pay/when is my first bill due?
You can set up auto-pay once you receive your first bill in the mail by calling the customer service number listed. Have your checking account and routing number ready (you can not set-up auto-pay with a credit card). It may take up to 45 days for you to receive a bill (unfortunately, we do not control this) from the bank you are financing or leasing your vehicle from. It’s best to call the bank if you haven’t received the bill within a week of your first payment due date and make that payment over the phone. You can also set up auto-pay then.

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